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Case Study

Wembley Park


The Challenge

The challenge was to support the ongoing PR activity for Wembley Park, one of London’s most high-profile entertainment and retail destinations, across multiple campaigns and peak cultural moments. Working in partnership with Coverdale Barclay, the role required seamlessly integrating into an established agency team to deliver impactful PR across both planned campaigns and reactive situations.

Key priorities included driving awareness of Wembley Park’s regeneration, maintaining a positive media narrative during high-profile events such as the 2021 Euros, and elevating the London Designer Outlet through targeted influencer activity. This required balancing proactive storytelling with reactive reputation management, while ensuring consistent messaging in a fast-paced, highly visible environment.

The Approach

A flexible and integrated PR approach was implemented across a range of campaigns. For the “Putting the PARK in Wembley Park” initiative, the focus was on securing broadcast and print coverage that highlighted the area’s transformation into a vibrant, green, community-led destination.

During the UEFA EURO 2020 tournament (hosted in 2021), PR activity required both proactive promotion and careful handling of sensitive or critical narratives. This included managing media relations, responding to press enquiries, and ensuring Wembley Park’s messaging remained clear, positive, and aligned during a globally scrutinised event.

In parallel, influencer campaigns were developed and managed for the London Designer Outlet, overseeing budgets, talent selection, and content delivery. These campaigns were designed to drive footfall, increase brand visibility, and position the outlet as a must-visit retail destination within Wembley Park.

Throughout all activity, close collaboration with Coverdale Barclay ensured consistency, agility, and alignment with wider strategic objectives.

The Outcome

The campaigns delivered strong, high-impact media coverage across broadcast and print, successfully reinforcing Wembley Park’s positioning as a dynamic and evolving destination.

PR activity during the Euros ensured effective reputation management during a high-pressure period, maintaining a balanced, controlled narrative amid increased media scrutiny.

Influencer campaigns for the London Designer Outlet generated engaging content and increased visibility, boosting audience reach and footfall.

Overall, the work supported Wembley Park’s continued growth as a leading London destination, demonstrating the ability to deliver both proactive campaigns and reactive PR within a fast-moving, high-profile environment.

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